Urban Air Trampoline and Adventure Park

I had read through the reviews for this location to be better prepared, study what to look out for and to see if there were suggestive solutions. The second we walked in, we were met with information we needed and friendly staff members who welcomed us in and interacted with the kids to amp the excitement. I heard complaints about the socks for purchase. Honestly, that’s a personal opinion, as for myself, as a parent who worries about germs and things my kids touch being sanitary.. I appreciate them. The socks also become a fun souvenir. I seen the complaint of not having enough seating for parents to observe.. I believe there is a sufficient amount of seating, but a lack of parents and their kids cleaning up after themselves.. leaving a ton of garbage at the tables can appear as that table being occupied by kids playing and planning to return.. I get it’s a kids domain but come on, at least try to put the water bottles in the garbage and not on the floor. I also seen and heard complaints about pricing, which I believe at first seemed like a lot, but after seeing the efforts of the staff, the amount of activities, and the in depth hands on the staff has to have in order for these activities to be opened, it’s a great price. Over all, I really enjoyed this place, I believe the staff is very under appreciated and could use more acknowledgement. There really wasn’t much I could genuinely find to complain about that doesn’t come with the territory of a ton of kids running around. I dub this as a must stop shop for sure!!!

Regardless of some negative people in the comments, it’s a great place to take your kiddos. It’s about their experience not the adults! Food is going to be pricey to include the drinks, there is a water fountain by the restrooms to use. They did appear to be a little understaffed but every business is now of days. All in all, it was very clean and reasonably priced due to the amount of space and lighting they use. They do have the right to boot ya out after 2 hours but that is based on the amount of people there. Only reason for the 4 stars is the time they are open, I wish they would open a little earlier to limit the crowd that gathers after they open. My son had a great time and it made me happy after he left saying he had a great time and he loved me! Well worth the money we spend!

My kids had a ball! Ages 5-10, everyone had fun. The lighting isn't great in some areas. I was very worried about how filthy the restrooms were. We used them roughly 3 times in the 3 hours we were there and no trash pile ever got smaller and no mess or dirty toilet seat ever disappeared. Staffing is difficult I'm sure. With a wide age range of kids playing in the same areas, I was upset to see some areas with lapses in supervision. Many middle school aged kids were playing unnecessarily rough around younger kids. All of the equipment seemed fine, working, and enjoyable though. I would take my kids again. And maybe bring some Clorox wipes for when we need to use the restroom 🤢

It's sad to see some of the negative reviews here. However, everyone is entitled to their own opinion and their experience made them feel a certain way.nnI took my 18 year old son, 17 year old nephew, and 13 year old nephew. We got the ultimate passes at a summer discount and the parent ticket is half off as well! Even at regular price, when you think about the equipment, upkeep, safety, all of that to run a business, the price is fair. Your kid can be there however long you want.nnThe activities are great, even for an adult. It really gets you active and using all of your muscles. Get your upper and lower body strength ready.nnPeople complaining about garbage and trash - make your kids clean up after yourselves and you too. I saw garbage left all over the tables and on the floor. In today's age, there are not enough employees to do everything all at once, without raising ticket prices to hire more workers. Doesn't make sense right? Pick. Up. After. Yourselves. Simple as that.nnKids don't care about reviews or looking at the behind the scene details. They are there to enjoy themselves and have a good time. You are part of that. This place allows you to be your inner kid again, while being active with your little ones.nnFrom the rock climbing, sky ride, high ropes course, trampolines, strength courses, etc, this place has it all.nnWe really enjoyed ourselves!!!

It's crazy and mayhem because every kid in town wants to be there, but if you walk in accepting that, then it's fine. Bring a few ace wraps or athletic tape. We were a birthday party of 10. We didn't eat the food. Our host was very patient and always polite. I had knee surgery and did not jump but there is also nowhere to watch your jumpers out of the way but still close enough for pictures. I gave 4 stars because there was clearly bullying by older teenagers to younger kids. Same teenagers going against traffic and making kids falls. No one ever stopped them :(