I chose Elev8 Fun Tampa for my son’s 15th bday, I was hoping to just relax & let the kids have a blast …. Unfortunately, that was not the case. I usually like to post more positive reviews, but due to the fact this particular location is still new, I see potential, & we spent over $700, it’s worth my review/opinion.nnFor starters they offer military discount that is why I gave 3 stars rather than 2, (kudos to any establishment that honors our military family). I filled out a request for the party on line & didn’t even receive a phone call until 3 DAYS before the party . I was told, they do not have their party rooms available yet but if I arrived early enough, I could reserve tables & a host will be appointed for our food & assist w/the activities. NOT the case…. It was uncomfortably HOT in the entire building. I was able to ask a family for their tables as they left & set up my own table cloths & cupcakes .. 30 minutes went by {after requesting 3 different servers to take my order} until someone finally came & took an order. Once the food arrived a totally different server took the rest of our orders.nThe FOOD: We ordered 3 orders of boneless chicken wings, in 3 flavors, 5 large pizzas, fries & onion rings. The onion rings were pretty good but the pizza was extremely greasy and tasted like old reheated, frozen pizza. Wings were soggy & 2 of our party guests got sick that couldn’t even participate in the activities.nTHE ACTIVITIES: , holy WOW, that was the most stressful & disorganized torture. We were told to stand in a line [backed up almost to the entrance] to sign a waivers. & to purchase the activity cards(for all 10 kids). Prior to, I asked several members of their very YOUNG staff & managers if they had online waivers & had no clue those waivers were available on line. Thankfully my son found the waivers on line so we had already had that part completed while standing in the 25 minute line. Fast forward, we get to the front desk to make our purchase; absolutely no party discounts offered (even though I was told there would be). However the young man was very patient, helpful & pleasant as we decided what activities to choose & did provide a military discount. We chose LASER TAG, GO CARTS, & ARCADE.nLaser tag was a blast … the staff working the counter accommodated our entire party & even took our picture NO COMPLAINTS (besides the heat). On the contrary, the Go-carts, the staff was impatient & rude. One of our kids that got sick from the pizza ran off during the video. The staff member didn’t even allow someone else (who sighed a waiver) to take her place. Money lost! Another staff member , put one of our kids in a car w/a dead battery. However the track was very nice & everyone enjoyed the actual event.nMeanwhile, a server was upset that we had our food & belongings on the tables during our activities & asked my daughter if we would move while the rest of us were finishing the activities UPSTAIRS, despite the fact half the tables were still empty 🤷🏼♀️, So instead of buying any additional activities, we chose to pack up & leave.nLong story way too long… my recommendation, .not a lot to do for smaller kids under 7, perfect for teens or adult date nights.nFor staff/ownership: Do not offer parties if that can not be accommodated. More experienced MATURE management is definitely a must. Industrial ceiling fans would help cool the facility down, and The food & restaurant management NEEDS to be revamped. Maybe throw in a team meeting before each shift when something new has become available(ie: online waivers) to help diminish the long lines & guest confusion especially on a weekend. I hope to visit again & have a much better outcome…
- stephanie velez