WISC – Williamsburg Indoor Sports Complex

We got the most basic family pass for $50. I give a rating of 3 as the facility is becoming run down a bit with chipping paint on railings to wall panels that are no longer in place. Some of the photos attached to reviews show a facility in its prime, which is a little misleading. I'd liken this place to a ymca. The kids play area is alright. The staff I met were friendly but posts that mention lack of signage is true and when we stopped there was no front desk attendant. The play place is upstairs, along with small gym and 3 pickle ball courts. Downstairs is a large soccer area. When we went, it was pretty humid in the building and very quiet. One thing I wish the facility was better at is communication. The site that you sign up on is easy to use but I didn't realize it was $50 per month because the site doesn't tell you and then later it shows that one has opted for auto renewal which I never opted for. I sent a message at the link on the site, but never heard back on how to opt out of auto renewal... long story short more communication and signage would be nice like a map legend in the lobby.

Amazing indoor sports complex that has reasonably priced services and contract plans for both long-term or day by day usage! It's clean, comfortable, and has nice staff and amenities, including an indoor rock wall, gym, NinjaWarrior training apparati, self-contained 3 story padded playground complex, along with several outdoor sports fields, courts, and playground! A fantastic outing for the whole family; I highly recommend checking it out if in the area!

The staff here are so RUDE and they obviously have a double standard of their policies!!!nMy family just moved to the area this Summer & got a family “WISC fit” membership almost immediately. Additionally, my daughter has attended THREE camps this Summer. As it was a hot summer & we had just moved to the area, we’ve been leery about leaving our puppy anywhere (and definitely NOT in the car), so we scouted the WISC out to see if we could bring her in with us when we dropped off & picked up our daughter from camp. NO SIGNS saying that dogs are not allowed, we have seen lots of other people bringing their dogs in, INCLUDING THE OWNER!!! And we even asked a staff member who said it was okay, “Because it’s so hot outside”. And so we’ve been bringing her in with us, JUST for pick ups & drop offs. She’s friendly, quiet, and doesn’t make a mess.. LOTS of people like to say hi to her.. UNTIL TODAY!!! When a young female staff member stood in our way as I was coming in to pick up my daughter and said “Your dog is NOT allowed in here!”. I said, “We’ve been bringing her in here ALL SUMMER and there hasn’t been a problem, and have seen other dogs in here”. She said, “Those are the owners dogs, but YOURS IS NOT ALLOWED”. VERY RUDELY!!! Needless to say, I will be canceling my Family membership & my daughter won’t be taking camps here next year!!!

We have had our son and daughters in various programs throughout the last 10 years. It is obvious that very little information is shared with the people working the front desk inside the complex. Communication is very poor, causing a lot of confusion. Teams are made unfairly every single year, yet claimed otherwise. Politics and status are used in youth programs, as I have seen first hand on many occasions. Efficiency, fairness of players and learningnthe games/skills should be the three top objectives for youth programs. Sadly, they are not. I have reached out on many occasions to coordinators and not gotten responses. I feel like we have wasted our money and time here.

The WISC is an amazing place from soccer for kids to adults. They have laser tag and rock climbing. If you need something to keep your kids busy on a rainy day this place is for you.