Urban Air Trampoline and Adventure Park

If you are a kid you will love this place. Now if you are a parent or adult TAKING kids here....not so much. The concept and location are great. The reality is, this place is staffed with a bunch of teens and really young adults who clearly looked annoyed when asked anything. The entire facility can use a good cleaning. Also, several attractions were closed yet we still are charged full price not being able to enjoy the full place. The snack bar is way overpriced and really messy and visually unappealing. Lastly, be aware that in addition to the entry cost participants are REQUIRED to purchase a pair or their socks.

Best birthday party my grandson ever had! All because the GM, Rylan went above and beyond to make sure we had everything we needed. The owners, Michele and Paul are great leaders and that's evident in the staff that took great care of us. My grandson didn't want to leave!

They have kind staff that watch kids pretty closely. My daughter loved the package that allows them to climb some attractions.nBest to pay on-site if you have military.

I called and spoke with the manager, Savanna, about the birthday packages . She was very informative and very helpful. about a week later, I went in to leave the deposit for the birthday party. She was very sweet, she gave me a tour around the place since I personally never been. She answered all my questions. I definitely will recommend my family / friends to come to Urban Air Trampoline . Great customer service!

We had a blast! My kids LOVED this place! The staff of mostly teens and young adults were very professional and kept the day safe and smooth! The hostess at the front was very welcoming and explained the check in process and set us up for a fun day I loved the colorful socks we got to buy that keep you from slipping and falling! My daughter attempted the sky walk but got scared. She politely asked the girl to unhook her since she didn't want to go and she gave her no problem, simply unhooked her and walked her down! I really appreciate how nice she was to my daughter anytime she had to set up her harness and made her feel comfortable in that situation. (the young lady with braces working 7/19). We did not eat here but the pizza smelled great. We did grab some water and sodas and the kitchen seemed a nice touch for hungry jumpers! The only negative here is the lack of parents looking at their kids and NOT their phones. Kids running into each other, pushing and throwing balls at other kids faces. Staff can't be everywhere and people treat these facilities like daycare centers and do not supervise their children. Everything is fun for the parents to join in so playing along with your kids keeps this problem away. We will surely be checking out more Urban Air locations!! We had so much fun I didn't get much for pictures but check it out if you can!