My Gym Plano

THE Perfect Birthday Venue!nnMy son celebrated his first birthday here and it far exceeded our expectations! First, Coach Carson and Coach Maraya ensured a wonderful and joyful experience for our little guy and his friends. They gracefully handled all hosting services normally expected of the parents so that we could play and take a ton pictures. In addition, the coaches managed to keep all the kids engaged with fun, age appropriate challenges, and safe activities. On top of everything else the coaches even loaded our car with all the gifts! We highly recommend MyGym to all our friends and family especially if they are looking for smooth and stress free kids venue! Big shoutout to the owners who ensure a great staff and well managed operation!

I had my son's second birthday at MyGym Plano and it was such an amazing experience! Him and his 25 friends enjoyed every minute from the zip line, bubble machine, ball pit, trampoline and slide! (It was hard to get them to leave!) And MyGym Plano took care of the activities, decorations and administration of pizza/juice and cake! Couldn't ask for a better experience!

Story continues… re addition $100 charge without authorizationnnI tried to dispute the charge. The bank put both of us in the call. I disagreed with some of Tony’s statements (i.e. he said he only spoke with me on the phone for two mins not 15 mins. But remember he also talked to his staff before and after me.) so I raise my voice a bit (like normal mom would do, nothing too crazy) trying to let the bank agent know that’s not true. Tony said “you talked to me like this, I can assume you also talked to my stuff like this. No wonder they could not ask you to leave on time.”nIt is not true!!! I would never argue with the staff since they do not run the business. They are just following the guidelines given to them. We were very friendly to the staffs. It’s an unfair accusations. He could have verified with his staffs before making this comment. The true is the staff never rush us or remind us that there’s going to be an additional charge if we don’t leave by a certain time. We were just following the flow to end the party. Remember, the party was delayed for 15 mins due to the miscommunication between the owner and the staff.nnYes you can have my $100, but you are losing more business by doing this. It could have been a great promotional opportunity, but you turned it into a disaster. (Many of my friends hosted their parties at the same place where I hosted my last party.)nnOverall, I would not recommend hosting your birthday party in My Gym Plano. The owner does not treat his clients with respect. And think twice before you share your credit card information with them since there’s a chance that they would charge you without your permission.nn————————————nnTo respond to owner’s comment below -nYes 3:30 on 9/9. Under my wife’s name. She put you on speaker so I heard what you said to her. This is not a SPAM. Not sure why her review (the first part of the story) is not visible so far.

We had a birthday party for our toddler along with ~10 other children at My Gym Plano and the overall experience was great. We chose to bring most of our own decorations and food/cake while My Gym provided tablecloth/plates/cutlery for the adults. They also provided a Happy Birthday sign which could be hung from the wall for pictures as well. The entire gym is booked during the party reservation which is nice so we can keep our party more private and comfortable. The staff and owners were very responsive to phone calls/email questions leading up to the party. We ended up adding an additional 30minutes to the end of our reservation since everyone was enjoying themselves. The kids had a lot of fun and the 2 party hosts had activities for the kids during play time.nnNear the end of our party, the hosts reminded us a few times of the party coming to an end to gently encourage our guests to start cleaning/packing up. I don't mind the reminder, but maybe 1 or 2 times is enough. Reminding more than that was just a minor dislike I had, but overall not a big deal.nnOverall, I would recommend hosting a birthday party for young kids here. All the kids enjoyed the play areas/activities and the party went relatively smoothly without any issues.

We recommend MyGym in Plano due to the great things we experience at every visit as members.nnWe are always greeted when we walk in. They remember the children’s names and treat them with gentleness and kindness. The staff also disciplines the children during classes which we like during the toddler stage. We’ve never had any issues with the staff or the environment. They gym is always well put together and safe and clean.nnWe have built friendships and this is a great way to expose our child to play with others. We never expect this and we are grateful we did.