Launch Trampoline Park Prince George’s County

My children love Launch. They jumped and ran until they where exhausted. Numerous games to spend there tokens and the food was excellent. The host greeted us and helped get us signed in. Very helpful and knowledgeable.

I took my granddaughter here. I expected this location to be exactly the same as the Deptford NJ local. It's not. The scale of the equipment is bigger. My 7 year old granddaughter couldn't enjoy any of the activities. The location in NJ is equipped to accommodate children, which are my granddaughters' age

I recently had the pleasure of organizing a cheer team event at Launch Trampoline Park, and I must say, it was an incredible experience from start to finish. The exceptional customer service, friendly staff, and smooth registration and event check-in process truly made our visit memorable.nnFrom the moment we contacted Launch Trampoline Park to inquire about hosting our event, their customer service was outstanding. The staff was incredibly responsive, answering all of our questions promptly and providing us with all the necessary information to plan our visit. They were accommodating and flexible, ensuring that our cheer team's needs were met and that our event would be a success.nnUpon arriving at the park, we were greeted by the most friendly and welcoming staff members. They were enthusiastic, energetic, and genuinely excited to have us there. Their positive attitudes and willingness to assist us with anything we needed created a fantastic atmosphere for our cheer team. It was evident that the staff genuinely cared about our experience and wanted to ensure we had a great time.nnThe registration and event check-in process at Launch Trampoline Park was incredibly smooth. The staff efficiently handled our group's registration, ensuring that everyone was accounted for and had the necessary waivers completed. They were organized and well-prepared, making the check-in process quick and hassle-free. This allowed us to maximize our time at the park and focus on enjoying the activities.nnThroughout our visit, the staff continued to provide exceptional customer service. They were attentive, ensuring that all safety guidelines were followed and that everyone was having a great time. They actively engaged with our cheer team, offering encouragement and support as we participated in various activities. Their enthusiasm and dedication to creating a positive experience for us were truly commendable.nnOverall, Launch Trampoline Park exceeded our expectations in every aspect. The combination of great customer service, friendly staff, and a smooth registration and event check-in process made our cheer team event an absolute success. I highly recommend Launch Trampoline Park to anyone looking for a fun and well-organized venue for their next event. We will definitely be returning in the future for more memorable experiences.

1st time here great experience clean area. Very spacious, all of the staff was very helpful. Recommended 10/10 . Food was ok for it tocbe made to order it wasnt as hot as i would have liked. But ..... everything cant be perfect lol id come back

We had a great time at Launch on 10/7/23. My son (6) has been asking to go again for a while but I do not like going on the weekends because it’s a lot of people and it can become a bit wellll Raunchy lol. However, from start to ending it was good. The team members that WE encountered was friendly, smiled, helpful, and understood my joke when I playfully said “here is my receipt, I would like a refund for these kids that I brought” she politely let me know that it was outside of the return policy but she could accommodate me by letting me know the nearest location that might take them back … needless to say no one will accept my receipt nor will they return or exchange these kids for store credit … (please note this is a joke for those that have a consistent frown line in the middle of their forehead ) so the cute young lady with the blue and black cornrow/braids that was at the register at check in the evening of 10/7/23 you were really great. I do apologize I forgot your name. She deserves double bonus points for her personality.