Ground Control Trampoline Park San Antonio Overview
Jump into a world of fun at Ground Control Trampoline Park San Antonio, where excitement never stops. Rated 4.3 stars by 496 happy customers, this park at 9870 Marbach Rd, San Antonio, TX 78245, USA is a paradise for both kids and adults. Book your visit by calling (210) 783-7200!
Ground Control Trampoline Park San Antonio Reviews
My daughter had her birthday party here. Our room was extremely disappointing it looked like the inside of a tractor trailer 😑 your really isolated, and I can't see any of the kids 😔 Several of the parents struggled to find seating to watch the kids play.nThe other bays are beautiful, with glass doors open and inviting, allowing you to sit and enjoy watching your family. Unfortunately, they priced the same, so BUYER BEWARE! The manager wasn't very helpful. I definitely recommend Urban Air over Ground Control.
WORSE customer service experience coming from all employees including from the manager who did not assist in the situation with his employees who are illiterate. VR code does not work at all. Employees don’t know how to count groups of 4 and more, we waited more than an hour for our slices of pizza. Employees where notified of a falling piece of insulation where they stated “oh we know already but will let the manager know”. Girls where very rude and laughed saying they are children and shouldn’t be spoken to upset when manager was asked for. One of the young men kept sweeping by our feet to get us to leave. I do not recommend this establishment.
We tried this place out because we wanted to try something different and both of my daughters loved coming here, it’s very spacious and not too crowded like other places which is good. Great music playlist (not too loud either) overcome is a AI robot programmed which helps to understand what she’s saying. Prices are decent and my daughters enjoyed it. If I could say anything it would be maybe just more space for adults to sit at, my spot was the black leather bench which was super comfortable. :)
Great place to let the kiddos burn off a little bit of energy. Staff was sooo helpful. Made my visit a great experience. Big thank you to Lea for making sure we enjoyed our visit.
Very nice place to take kids to jump around. Was not to bad for Friday at noon. Just didn't like the fact I couldn't use socks from different jump place.. but it's all about money
- Melissa Anderson