Bubala Indoor Playground

I was looking for something to do for the day with my 1 year old and I searched google and this place popped up. I was excited to see it was close and the equipment was perfect for his size. It was clean, with a good amount of activities for the kids, and staff was friendly. I am glad we went the kids had a blast. We will be going back!

My daughter just had her 2nd birthday party here. I booked a private party with and additional hour. I arrived to an empty facility at 3:15 (my party was scheduled for 4pm) was greeted by a young girl who advised that per management she was not allowed to let us in to doctorate until 3:30. That was strike one, during the party I ran out of plates and asked if I could get plates (which the facility provides for parties) and was advised because I brought my own decorations I could only be given 10 plates per management when I paid for a party for 25 kids (strike 2). When the pizza arrived it the establishment policy that we should feed 25 kids from one large pizza that is cut into tiny slices. I paid to have an extra hour on my party to be told that I would only have until 6:30 because it policy that the facility is clean and closed at 7pm. So at 6:30 the young ladies on staff began to clean over top of my guest! Which is totally unacceptable! So I’m essentially I did not get an extra hour, I paid for nothing. Although the staff is friendly they are merely children running a business. They blame everything on management, but there’s no management representation on site! When asked to have the manager number that request was denied! I low key want some of my money back! The place is cute for small children, but I would NEVER patronize this place again!

I recently revisited Bubala's Indoor Playground over the weekend, and I must say, my recent experience only reinforced my positive impressions from my initial visit. However, I can't help but express my dissatisfaction with the deletion of my previous review, which praised Dreshawna, one of Bubala's stellar employees. Initially, I was disheartened to find my earlier accolades for Dreshawna's exceptional cleaning skills erased from the platform. Nevertheless, my disappointment turned to delight upon returning to the facility and discovering that she not only still works there but continues to exhibit the same level of excellence that initially impressed me. The dedication to maintaining a clean and hygienic environment at Bubala's is truly commendable. The indoor playground itself continues to be a fantastic space for children to explore and play. While I stand by my previous praise for Dreshawna, I hope this review remains intact to convey my satisfaction with her consistent performance. My only suggestion would be to ensure that customer reviews are treated with the importance they deserve, fostering a transparent and honest reflection of the establishment's strengths.

My children age 1&2 had there birthday party there today and they enjoyed there self so much we had a private party and it was amazing the staff was also very helpful will honestly recommend the ONLY con was the pizza place they order from the pizza was sticking on paper inside the box so I recommend just getting your own pizza but party room was a nice size for me to make his and her tables

Honest review! Read the reviews before you book a party, because I read the 1 star reviews, I avoided issues and had a wonderful time! My son had his 1st birthday there, perfect venue. We had soooo much fun.nnI see people saying the staff is young & there’s no management on site, true! But I’m young too so I had a lot of fun with the staff lol. They legit just follow the rules to a T, if that bothers you idk what to tell you.nnPAY THE EXTRA $100 TO BRING YOUR OWN FOOD! The pizza provided sucks lol. I don’t know *why* it costs more to bring food but it does.nnThe projector doesnt work. It’s there, but it’s not usable so don’t plan to use it.nnYou will get 30 mins to set up, so create all your decorations and organize them at home. Do your best! This is a children’s party not a wedding, the room is cute even without decor! I know we all love our kids but how much decorations does a kiddie party need?nnWE HAD SO MUCH FUN! My son had fun, all the kids had fun & we made amazing memories. It is not a grandiose venue, but it’s affordable and fun. I still give it 5 stars & I might have his 2nd birthday party there too 🎉🥳