Altitude Trampoline Park – York

During my recent visit to Altitude in York, I found the location to be quite welcoming, thanks to its well-lit and generally well-maintained environment. This made for a pleasant initial impression. However, I noticed that the carpet areas were not as clean as I would have expected, which was a bit disappointing considering the overall upkeep of the place.nnWhen it came to refreshments, the snacks available were, unfortunately, overpriced. This might be a point of consideration for future visitors who plan to spend a significant amount of time there and might need a bite to eat.nnAdditionally, I observed something rather unusual and concerning regarding the management. It appears there might be a lack of attention to detail or possibly literacy issues, as evidenced by the photo I've attached. This aspect could potentially impact the overall customer experience and communication efficiency.nnIn summary, while Altitude has its strengths in terms of ambiance and maintenance, there are areas like cleanliness and pricing strategy that could be improved. Moreover, the management team might benefit from a closer review of their written communications to enhance their professional image.

I have come here many times and my last experience has driven me to this review. They had broken trampolines and pieces actually on the park! They have removed their rock wall as well as the jumping machine. On top of all of this we could not use the dodge ball court because lack of staff. Unfortunately this is no longer worth the drive for me and I will be looking for somewhere else.

All the kids had fun. Wish they went around and vacuumed more on the areas you just walk on. Little bits of everything on the walkways. Things seemed safe and secure. Bathrooms were gross though. Reminds me of a water park locker room. They have the kiddos run around in the special grip socks, be sure to have them put their shoes back on to go potty! They have metal benches to sit on. We had some people in our group with back issues so having a short stay was nice.

Very dirty.. No changing table in bathroom screws r sticking out of wall. Floors are nasty. Smells bad in play area. Very gross would not recommend. Not healthy at all or safe. Got hung up on very rude people 23.00 to get sick. State should be called in to inspect this place shame on yous. Not worth any stars was hold to use employees bathroom.

I took my son there for the first time in about 6 months. The staff was nice especially considering they were understaffed in the morning the play area was dirty there’s tape holding things together the wheel chair ramp isn’t even under the carpet the new paint job is cute the one attraction was down but it wasn’t closed off. The women restroom was terrible I would not feel comfortable bringing children into it none of the stalls closed properly the drop ceiling was off in 3 panels and the baby changing table was off the wall with the mount screws uncovered sticking out of the wall it’s utterly ridiculous for a children’s play place.