Aerosports Trampoline Park

very very very disorganized and way too crowded.narrived for the birthday party that we booked 15 minutes early like we were told. Total disorganization. Took Staff a half an hour to get our party their socks and wrist bands. already 15 minutes unto our paid time. finally at 25 minutes in all children were ready to jump.nthen came time for the room. it was not ready and again took almost 20 more minutes. finally the kids get to eat. cold pizza flat pop with no ice and wasn't even cold. all in all we paid for an hour of jump time and an hour in in a room. that didn't happen. then when it was close to the time limit of the parry. the Staff came in and rushed us out with attitude. boy am I not pleased. rush us out but we lose out on what we paid for because of the Staff in competence. money over quality.nI usually don't have bad things to say but this place. never will I go back. over 300.00 and didn't get our full time or money's worth. sorry but please verify with this place EVERYTHING. or you will be disappointed. Hopefully our party was the only one that received awful service.

If I could post a zero I would. My son attended a birthday party a few weeks ago where two young men walked in (with a ski mask in their pocket), walked into the back party room and stole three birthday crds (one of which was my son's gift to the birthday boy -- a $50 Amazon gift card inside). The young staff were super that night and gave the party goer's a free slushy and the birthday boy a t-shirt. However, the management has not been helpful to the Mother of the birthday boy nor have the followed up with the other parents who were also stolen from. The place closed at 8 pm and the two young staff (one was 21 and only a month into his job) and the other was in her teens and it was her first job. They were left alone to fend for themselves. While we were looking at camera footage, four young individuals came in (again after hours), the two working in the heat of the moment forgot to lock the doors. These individuals walked in and one started jumping. They were there obviously to cause trouble! Please don't have your birthday party there -- there are not any policies to protect your child from being stolen from -- in the party room!!! Even though I have pictures of the security footage, there isn't much I can do other than to get the word out that the management could care less about someone being stolen from, from their property! We will not be back nor will be hosting any parties their in the future. ZERO out of FIVE! DO NOT GO HERE!

Nice and spacious facility.nMany different areas for the kids to play in.nPrivate rooms for special parties.nHelpful staff.nThe kids had a riot!

My daugher had 13 guests on b-day party. We were busy so I didn’t check receipt. Few day later I checked they charged me for 15 person. I went there and explain there mistake. Manager siad it will be the same because they did’t charge an extra pizza. No, it was over 40$ different. He didn’t apologize. Don’t recommend this place and staff…

Needs maintenance and updating. Not enough supervisors at stations, many sections were closed off from being broken, holes in net surrounds, ladders to get out of pits were broken and had to pull our kids out lol. Great idea and concepts but definitely needs to put a little money back into the facility.